Payments & Returns

◆◇ Payment Methods ◇◆

We accept payment by credit card or PayPal.
PayPal allows you to make payments using a variety of methods including: PayPal balance, bank account, PayPal branded debit and credit cards, PayPal Credit, debit card, and credit card.
You can choose any of the payment methods in your PayPal account as your preferred payment method. It is a payment system that allows you to pay by credit card without giving us your card details.

PayPal is a popular online payment system that lets you shop online without having to re-enter your information for every transaction.
You can easily set up a PayPal account and start using it in a matter of minutes.

◆◇ Returns ◇◆

Return Policy

We accepts returns for all purchases. Please contact us within 30 days after you receive the item.
However, conditions that can be returned can be returned for returns.
The conditions below will be the conditions, so please check carefully and follow the guidance.

The Items sold by that are unused and were received in the past 30 days.

● The Items that can NOT be returned or refunded:

Shipping costs (includes both shipping to you and shipping for the returned item)
Items that were received 31 or more days ago.
Items used once or more.
Damaged or soiled items (* excludes defective items before use and damaged during delivery.)

[ Return Process ]

1. Contact us through the e-mail or contact form.

When contacting, be sure to fill in the following contents and contact us. (All ※ required):

(a). Your Name (Your name registered in Ever After at the time of order placement)
(b). Condition of the item (used or unsed, opened or unopened, tried on or unworn)
(c). Reason for your return

2. Shiping Items to Return

When you receive the email from us accepting the return, please send the item to the address below by registered mail within 7 days.
Please list the contents on the invoice as “Returned Item”.

Addressee: Beauty & W

Please send the returned goods to our delivery center address to notify by e-mail.

* Please be sure to read the “Important Notes on Returns” below to understand the packaging requirements.

[ Refund ]

When the items of returned goods arrive to us, we check the state of the items and we will process the refund to you.
Because the amount of refund is different depending on the condition, please check the following the ‘Important notes on returns’ contents carefully.

● Items damaged during transportation

In rare cases, products may be torn or broken by censorship or tariffs during transport or customs checks.
In that case, we will reship you the items, so please inform us of the details first by e-mail or contact form.
And then please make the arrangements by following the instructions below.

When you receive the package, please bring the baggage to the nearest post office and ask to write a damage report.
Your post office ‘s damage report will be compared with the details we reported to the Japanese post office.
If it is confirmed that it matches, immediately we will ready to reship the same item as soon as possible.
Then, you will receive a notification from us that you can confirm the damage status.
And then, please return the damaged item. If we can receive the item we will reship the alternative item.

◆◇ Important Notes on RETURNS ◇◆

・ Wedding Dress,and other accessories
As a general rule, we only accept returns for items that are unused and received in the last 30 days.

・ In case of exchange
Perform the entire return process above and change the item. Please understand that you must pay the shipping fee of the item you ordered.

・For unopened items
Please do not pick out items from the package. Please provide your own address label and box or bag to return the item and return it to us.
When returned items arrive to us, 100% of the price of the item will be refunded to your PayPal account or credit card.
* If you are not folding a product to be returned or not in the original plastic bag, if it is dirty, if it is broken (excluding the damage mentioned above in the transportation described above) can not be refunded.

・ In case of opened or try-on items
Please check that the product is not creased, dirty or not damaged during shipment. Please fold into the original state and put it in the original plastic bag. Please prepare an address label and box or bag to return the item and return it. When returned goods arrive, 70% of the price of the item will be refunded to your PayPal account or credit card.

・ When opening or trying items,

Please return to the original box at the time of delivery.
Pack the shoes in packaging materials, pack it so that it will not be damaged during shipping, please return it to us.
When returned items arrive, 100% of the price of the item will be refunded to your PayPal account or credit card.
Even if you just tried it, you can not return the tied obi (belt). When trying on the obi (belt), please check it without putting it in kimono or yukata.
* If the sole is worn or dirty, it can NOT be returned. Please be careful not to wear out or soil the shoe sole.

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